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FREQUENTLY ASKING QUESTION

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If you have any queries, this section will provide you with answers to the most frequently asked questions. Please, before contacting Customer Support read carefully this section.

What is Capital Trade?

Capital Trade is an online investment platform that has been developed by Capital Trade Limited, whose members receive income from their investments based on the chosen plan in a short period of time..

Technical information

To become a Capital Trade customer, you must open an account. Registering an account is completely free and will only take a few minutes. After that, you can officially become a member and will be able to execute your investment strategies. To learn more about this, please visit this page Start. Please note that by accepting the Terms of Use upon registration, you automatically confirm that you are of legal age in your country of residence and that by using our platform you do not violate any law of your country of residence.

Each investor can legally register a single account, where he / she can create an unlimited number of deposits. Registration of multiple accounts is prohibited. We will freeze all funds and block access to all these accounts. In the event of suspicion of fraud or the alleged creation of multiple accounts, Capital Trade reserves the right to block such accounts or to prevent access to the account in the event of an investor's breach.

If you are a registered Capital Trade user, please click on the "Login" button at the top of the site, enter your username and password in the appropriate fields and click on the "Login" button. You will be automatically redirected to your account immediately. If you have not registered yet, you must first register a new account.

You can explore the system functions, configure your personal information and specify the details of your payment system. You can enter the details of your e-wallet by clicking on the "Edit Account" button. Please note that payment details are permanently saved and can only be changed by contacting our customer service. This is a precaution, to protect your investment in case of unauthorized access to your accounts.

Please log in to the account and click on "Edit Account" to access the Personal Information page - you will be able to edit your data. Save the changes when you have changed everything you want. Please note that you can not change your e-mail and e-wallet - these features are disabled for security reasons. If you want to change these settings, contact us via online chat.

You can use the password recovery feature - we will send you an email to your email address with detailed instructions and a password reset / modification form. If you have not received the email, contact us via the online chat.

Sometimes these problems are caused by errors in your web browser. There is no reason to worry, please wait a few minutes, then try to reconnect. If not, please clear the cache of your browser. If the problem persists, please contact our online assistant on the website. Or send a message in support.

We have a wide range of security measures to protect your account. Our website is protected against DDoS attacks, all transferred data is encrypted SSL. We use a licensed script for transactions with online security certificates, you can see the full list on our main page. Our website is located on a dedicated server.

You can make a deposit from your account balance. Simply log in to your Member Account, click on "Make a Deposit" and select "Deposit" in the "Account Balance" button.

Financial Issue

We accept: Perfect Money, Payeer, Bitcoincash, Litecoin, Ethereum and Bitcoin.

The minimum investment amount is $ 10.

There is no maximum limit for withdrawals, the minimum amount is $ 5.

Yes, you can have an unlimited number of deposits, but each one of them will be treated separately.

Unfortunately, all financial transactions on the site are irreversible.

Affiliate program

Yes, we have developed a reference program. You will receive a 3-level bonus of 7% 2% 1% on the deposits of the members you invited to the project and 10% if you are one of our representatives with a deposit of $ 5,000 or more. To do this, they must register in your account. Your referral link will be available in the personal area after registration.